Veterans Memorial Hospital in Waukon Wins National Top Performer Award
Posted 5 December 2011
Veterans
Memorial Hospital is proud to announce that Press Ganey Associates,
Inc. has again named it a Summit Award Winner for the 2nd consecutive
year. The Summit Award congratulates Veterans Memorial Hospital on
achieving and sustaining exceptional emergency room patient
satisfaction results. VMH was in the top 5% of hospitals
nation-wide for each consecutive quarter, now for the last four years.
Press Ganey currently partners with more than 10,000 health care
facilities—including 50% of U.S. hospitals—to measure and improve the
quality of their care. The company’s databases are the largest in the
industry, and allow facilities nationwide to benchmark their results
against peer organizations. The Summit Award recognizes top performing
facilities that sustain the highest level of customer satisfaction for
three or more consecutive years. Veterans Memorial Hospital is one of
20 facilities nationally to receive this honor for their Emergency
patient care in 2010 and one of only 7 hospitals in the state of Iowa.
Robert Draughon, Press Ganey’s CEO noted, “We are proud to partner with
Veterans Memorial Hospital in Waukon. Veterans Memorial Hospital’s
innovative approach to patient satisfaction helps to advance the
quality of health care in the Allamakee and northern Clayton County
communities."
In 2007, VMH began measuring the ER patient experience using Press
Ganey. When initial results showed VMH in the 96th percentile
overall, the challenge of sustaining excellent scores was
realized. Consistent, effective and caring communication with
patients and their families has been one of the main objectives
followed by the hospital staff over the last three years, with a focus
on building loyalty among patients.
“Veterans Memorial Hospital is very honored to receive this Summit
Award for the 2nd year in a row,” states Mike Myers, Veterans Memorial
Hospital Administrator. “It is a validation from the people we
serve that we are continuing to achieve our goal of friendly,
personalized care right here at home. The people who are a part
of this excellent team do not do this for the recognition, but they all
do an outstanding job of making each visit to our facility a “Wow”
experience.”
VMH not only measures patient satisfaction in the emergency room area,
but all inpatients staying at the hospital, all maternity services
patients and home health patients are surveyed through Press Ganey as
well. VMH keeps the results and goals of all patient survey
results at the forefront of VMH culture. Press Ganey results and
comments are compiled monthly and shared with physicians and all staff
through a “no secrets” approach.
“What makes this facility so deserving of this recognition is not the
equipment or technology available, but the caring and compassion that
everyone demonstrates to those who walk through our doors,” adds
Myers. “We challenge ourselves to learn from each encounter, and
do even better the next time. As it has been said here so many
times, you can go anywhere to get treated, but you come to VMH to get
cared for.”
Photo Caption: Veterans Memorial Hospital is proud to announce
that Press Ganey Associates, Inc. has again named it a Summit Award
Winner for the 2nd consecutive year. The Summit Award congratulates
Veterans Memorial Hospital on achieving and sustaining exceptional
emergency room patient satisfaction results. VMH was in the top
5% of hospitals nation-wide for each consecutive quarter, now for the
last four years. Pictured are most members of the hospital staff
with the award.
Delaware County Fair Announces Montgomery Gentry As Country Concert for 2012 Fair
Posted 2 December 2011
One
of country music’s all time great duos is headed to Manchester to
headline the Thursday Night, Country show at the 2012 Delaware County
Fair. Jeannie Domeyer, Manager of the Fair, made the announcement
that headlining the concert with their down to earth stylings and
working man’s music is Montgomery Gentry.
Two boys from Kentucky, Eddie Montgomery and Troy Gentry served notice
to the music world as they busted on to the national scene in 1999 with
their first hit single, “Hillbilly Shoes”. They followed this
song with the release of 13 additional top 10 songs with five songs
climbing the charts all the way to number 1. Their blue collar
approach to their music hits a chord with many Americans and their
mission is to create songs that people will be able to touch and say,
“Yeah man, that song is a little bit about me.” The duo just
recently released their newest collection, aptly titled Rebels On The
Run. The first single to be release from this album, “Where I
Come From” is climbing the charts. Domeyer said, “Their new album
is the traditional Montgomery Gentry sound. It’s filled with
songs that allow you to relate with the artist. Songs people can
associate with.”
Montgomery Gentry has won a host of CMA awards including Vocal Duo of
the year and most recently the humanitarian award in 2010 for their
service to many charitable organizations.
Seating for the Montgomery Gentry concert will include track seating at
$35 or the new all inclusive courtyard seating. A fresh idea for
the 2012 Fair, this seating option includes a general admission
bleacher seat for the show, snacks, beverages, wait staff and an area
for dancing. Domeyer says, “The new seating option is aimed at giving
people an 'all inclusive' option for attending the concert. Our
fair prides itself on our "pay one price and participate in everything
inside the fair" philosophy, courtyard seating takes this to the next
level allowing the fairgoer to buy tickets, come to the fair, go
into the courtyard and have a relaxing time without have to run to get
a drink, fight the crowd for a snack or really leave the area for
anything. We have a strong desire to give our fairgoer a
fuss-free experience that is relaxing and enjoyable. We think
this seating option does just that!”
Tickets for Montgomery Gentry will go on sale at 9:00 AM December 17,
in time for Christmas. Tickets will be available at the Fair
office, by calling 563.927.6449 or at www.delawarecofair.com.
“It’s Beginning To Look a Lot Like Christmas” Shown at the Successful 20th Annual Christmas Fantasy 2011
Posted 21 November
2011
The
2011 Veterans Memorial Health Care Foundation’s Christmas Fantasy was
held last weekend, November 11-14 at the Allamakee County Fairgrounds
Pavilion, and was a huge success thanks to all of the overwhelming
community involvement.
“From the decorators, to the entertainers, to the treat makers, to the
auction donors and buyers, I am once again overwhelmed by the community
participation, and also the community support by the large numbers of
people who attended the events,” states Mike Myers, Hospital
administrator. “Our Foundation members should be proud of
themselves for putting on such a spectacular community event.”
A record number of auction items were donated to this year’s Fantasy by
area businesses and individuals. 87 auction items were displayed
and auctioned on a silent auction bid to the highest bidder on Monday
night at 7 p.m. Auction donors included: Al and Shelle Fogt,
Allamakee County Fairboard, Amy Hill, Anonymous, Aspen Alley, Carole
Alderdyce, Connie Gallagher, Darrell Rogness and Curt Larson, Donna
Bresnahan and Stefanie Perkins, Donna Wood, Eagles Nest, Erin Berns,
Fidelity Bank, Forest Mills Quilt Shop, G&S Machine, Gayle Bahlman,
Gloria Hertrampf, Gregg Jones Muscular Therapy Center, Hair, Body and
Mind Salon and Day Spa, Ideal Dog Grooming, Inside Story Salon and Day
Spa, Jan Baumler, Jane Dietrich, Jean Krambeer, Jean Schwinefus, Jerry
Troendle Upholstery, Jet’s Meats, Joan Anderson, Joyce Bakke, Joyce
Davidshofer, Julie Hawes, Kay Sewick, Kenny & Shirley O’Hara and
Barb Johnson, Kenny O’Hara, Lillian and Bev Larson, Linda Cox, Loretta
Schafer, Makee Manor, Margaret’s Boutique, Marge Strike, Margo Sweeney,
Marlene Dahlstrom, Mary Cunningham, Mary Lou Halvorson Family, Mayo
Health System-Waukon Clinic, Mayo Health System-Waukon Clinic Nurses,
Nancy Klocke, Nona Sawyer, Pat Pettingill, Patsy Kerndt, Pop’s Produce,
Postville Vet Clinic, Rausch Designs, Red Geranium Gifts, Rick and
Cathy Larson, Sharon Snitker, Sheryl Evanson, St. Patrick School 4th
Grade Class, St. Patrick School, Suzanne Hahn, Terri Krueger, The
Standard, Trisha Olson, Waterville EMS, Waterville Library, Welsh
Family Organic Farms, Wendy Ebner and Veterans Memorial Hospital
Chemotherapy, Community and Home Care, Diabetes, Housekeeping,
Laboratory, Maintenance, Nutrition, Rehabilitation and Administration
departments.
Trees on display during this 20th annual Foundation Fantasy included 59
full size Christmas Trees, all listed below, along with their sponsor:
Ann Stone sponsored by Old Rossville Store, Patsy Kerndt sponsored by
River’s Edge, TASC sponsored by Ament Appraisals, PEO sponsored by the
Waukon Dental Clinic, American Legion Auxiliary sponsored by Gus and
Tony’s Pizza and Steakhouse, Auxiliary of Veterans Memorial Hospital
sponsored by Impro Products, Waukon Chamber of Commerce sponsored by
Howard’s Home Furnishings, The Hennessy’s sponsored by West Side
Garage, Waukon Girl Scouts sponsored by Kelly Concrete Construction,
Linda Kerndt sponsored by Krueger Lawn and Landscaping, Bright
Beginnings Pre-Kindergarten Class sponsored by Hanson Funeral
Home/Driftaway Balloons, Clover Chasers 4H Club sponsored by Bud and
Marge Strike, Allamakee Music Boosters sponsored by Bieber Insurance
and Real Estate, Allamakee Education Association sponsored by Beneke
and Associates, Community Connections sponsored by Gundersen Lutheran
Waukon Clinic, FBLA sponsored by Floor’s Plus, St. Johns LYO sponsored
by Farm Bureau Financial Services, Southcrest II Assisted Living
sponsored by Bobby Ryan Construction, Dollars for Scholars sponsored by
Allamakee County Employees “We Care” Committee, Johnson Farms sponsored
by Casey’s, Corner of Hope sponsored by Dave Heitman-Pioneer Seeds and
Dave’s Crop Watch, Sycamore Floral sponsored by Waukon Veterinary
Service, Country Garden and Hair Body and Mind Salon and Day Spa
sponsored by Bruening Rock Products, Infant Loss Support Group
sponsored by Systems Equipment, Waterville Library sponsored by
Allamakee Clayton REC, Cindy Shogren sponsored by Teslow’s Clothing and
Formal Wear, LEO Club sponsored by Waukon Feed Ranch, Lillian Larson
and Bev Larson-Needham sponsored by Pro-Build, VMH Surgery Services
sponsored by Beneke and Associates, TASC Residential sponsored by RW
Pladsen, Inc., Allamakee Youth Diabetes Support Group sponsored by Dr.
Cameron Ochsner, Virginia Gilbertson sponsored by Barb Smed Realty,
Natasha and Lesya Ewing sponsored by Ewing Insurance and Real Estate,
Allamakee Substance Abuse Prevention sponsored by Freedom Bank, Tanya
Schnuelle sponsored by Meyer Publishing-Postville Herald and Monona
Tribune, Mary Ament sponsored by Allamakee Realty, Mary Jo Meyer and
Bailey Meyer-Benson sponsored by Dean’s Plumbing and Heating, Cynda’s
West Side Café sponsored by Gordy’s Auto Body and Salvage, Postville
Child Care sponsored by Randy Kruger-Pioneer Seeds, and Veterans
Memorial Hospital sponsored by Steve Duffy-Storey
Kenworthy. Additional display sponsors included JaDecc’s,
Empty Nest Winery-Pam and Dave Kruger, Northeast Iowa Printers, Cook
Insurance Agency, Fareway and Kerndt Brothers Savings Bank.
Many businesses and organizations chose to decorate a tree and sponsor
themselves. Those sponsoring their own tree for the Fantasy include the
following: Fidelity Bank and Trust, Waukon Greenhouse, Waukon Lions
Club, Waukon State Bank, VFW Auxiliary, Farmers and Merchants Savings
Bank, Mayo Health System-Waukon Clinic, Martin Funeral Home, Northgate
Care Center, Waukon Good Samaritan Center, Pamida, Welsh Family Organic
Farms, Master Gardeners of Allamakee County, Allamakee County Chapter
of Thrivent, Edward Jones, Allamakee County Economic Development, King
of Grace Lutheran Church, The Living Stone, and Hartig Drug.
Special quilted items were also donated for sale at the Fantasy by Nola
Palmer, Sheryl Prestemon, Iona Rema, and Betty Howe.
Felicity Arts of Lansing also made a large donation of 100 glass happy
balls to the Fantasy. These happy balls adorned the large tree at
the entrance to the Fantasy were sold individually.
Special donations were made to the Foundation from the Allamakee County
Fair Board, Jim and Charlene Baxter, Teresa Sommer, Alliant Energy,
Iowa Rotocast, Reel-Core, Inc.,
Pamida, St. John’s Lutheran Church, John Leschensky, Allamakee
Education Association, Sue Schulte, St. Patrick School, State Farm
Insurance-Scott Houg, Palmer Abstract, Bev Larson-Needham, Kay
Zimmerman, Step-by-Step-Holly Palmer, Kwik Star, Cunningham
Hardware, Bud and Marge Strike,
Cote’Color Photography, Diane Hirth, Jane Regan, Penny Sweeney, Sharon
Larson,
Mary Jo Goodman, Shirley Schulze, Allamakee County Courthouse
Employees, Patty Kammeyer, Casey’s, Becky Underbakke, Gail Prestemon,
Mary Byrnes, Jet’s Meats, Waukon City Clerk Office, Fareway, Quillin’s
Food Ranch, Cheryl Bjerke, Jodie Peterson and Amy Hill, Waukon Fire
Department, VMH Nutrition Services and the VMH Maintenance Department.
The event was planned and sponsored by the Veterans Memorial Health
Care Foundation, including Wayne Burk, Jane Dietrich, Debbie Hager,
Kevin Hanson, Randy Hesse, Amy Hill, Nancy Klocke, Gloria Krambeer,
Craig Lensing, Dennis Lyons, Jon Payne, Nona Sawyer, Sue Schlitter,
Nancy Schoh, and Bill Shafer, assisted by Kim Sylvester, Pat
Pettingill, Julie Thompson and Karen Swenson.
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